Sainsbury’s Food to Order Terms and Conditions

Please read these Terms and Conditions carefully as they represent the Terms and Conditions between you and Sainsbury’s for the use of our Sainsbury’s Food to order Service and the use of (the “Website”). You are permitted to use the Service and Website solely on the basis of these Terms and Conditions. If you do not agree to these you may not use this Service or our Website.

Sainsbury’s reserves the right, at our absolute discretion, to update and/or revise these Terms and Conditions. Please check periodically for changes.

THIS IS AN AGREEMENT BETWEEN YOU AND SAINSBURY’S SUPERMARKETS LTD (“Sainsbury’s”). If you have any queries relating to these Terms and Conditions, please contact our Customer Care Team on 0330 123 1129 or visit our online help pages.


1. Use of the Sainsbury’s Food to order service
2. Ordering and Information Security
3. Availability
4. Bulk purchase
5. Supply of goods ordered and alternative goods
6. Purchase for non-domestic use
7. Pricing, descriptions and product information
8. Placing an order and order acceptance
9. Payment
10. Collection of your order
11. Cancellation, returns and refunds from Sainsbury’s Food to order (on and instore)
12. Nectar points
13. E-vouchers and promotions
14. Intellectual property
15. Limitations
16. Our Liability
17. Events outside our control
18. Written communications
19. Notices
20. Transfer of Rights and Obligations
21. Waiver
22. Severance
23. Our right to vary these terms and conditions
24. Updates to these terms and conditions
25. Privacy
26. Company details